Term and Conditions

1. Our Boutique Philosophy

VogueCurve specialises in curve-celebrating fashion designed for confidence and comfort. We cater to:

• Women seeking premium plus-size clothing (sizes UK 16-32)
• Customers who value Italian-quality fabrics and tailored fits
• Those who appreciate boutique-style personal service with Birmingham-based style advisors

2. Your VogueCurve Account

2.1 Account Creation

To shop with us, you may create an account providing accurate personal information. You must be at least 18 years old or have parental consent.

2.2 Your Responsibilities

• Keep login details confidential
• Update account information promptly if changes occur
• Notify us immediately of any unauthorized account use

3. Product Information

3.1 Collection Details

Our collections include:

• Curve-enhancing dresses and jumpsuits
• Italian-fabric coats & jackets
• Premium lounge wear (non-returnable for hygiene reasons)
• Tailored trousers and tops

3.2 Product Representation

We make every effort to:

• Accurately display colours and fabrics (minor screen variations may occur)
• Provide detailed size charts for perfect fitting
• Clearly mark non-returnable items (lounge wear categories)

4. Ordering Process

4.1 Placing Orders

By placing an order, you:

• Agree to pay the full amount including shipping
• Confirm all details are accurate before submission
• Authorize us to verify your payment details

4.2 Order Confirmation

You’ll receive:

• Immediate email acknowledgement
• Second confirmation when order ships (within 1-2 business days)
• Tracking information for your convenience

4.3 Order Changes

Contact us immediately at [email protected] if you need to modify your order. Changes are only possible before dispatch.

5. Payment Terms

5.1 Accepted Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

5.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

5.3 Payment Security

All transactions are encrypted using SSL technology. We never store full payment details on our servers.

6. Shipping Policy

6.1 Delivery Options

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over £50 via EMS (15-25 business days)

6.2 Delivery Areas

We currently cannot ship to:

• Most Asian countries
• Certain remote regions

Contact us before ordering if unsure about your location.

6.3 Delivery Issues

You must:

• Inspect packages upon delivery
• Report damages within 48 hours
• Provide safe delivery instructions if not home

7. Returns & Exchanges

7.1 Our Return Promise

We accept returns within 15 days of delivery for most items, except:

• Lounge Wear (unless faulty)
• Plus Size Loungewear (unless faulty)

7.2 Return Process

You must:

• Email [email protected] within 15 days
• Include order number and return reason
• Return items unworn with tags attached
• Use original packaging where possible

7.3 Refund Timeline

Refunds are processed within 5 business days of receipt, issued to your original payment method.

8. Intellectual Property

All content on voguecurvestyle.com including:

• Product designs
• Photography
• Branding
• Website content

is owned by VogueCurve Store and protected by UK and international copyright laws.

9. Liability Limitations

9.1 Product Use

VogueCurve is not liable for:

• Any allergic reactions to fabrics
• Incorrect care leading to garment damage
• Personal styling preferences

9.2 Website Use

We strive for 24/7 availability but are not liable for:

• Temporary site outages
• Technical issues beyond our control
• Third-party service interruptions (e.g., payment processors)

10. Privacy Commitment

We handle your personal data according to UK GDPR regulations. See our separate Privacy Policy for details.

11. Governing Law

These Terms are governed by English law. Any disputes will be resolved in English courts.

12. Policy Updates

We may update these Terms periodically. Continued use of our site constitutes acceptance of changes.